1. Return Policy

1. All ticket sales made through Ticketo are final unless otherwise stated by the event organizer or transport provider.
2. Tickets cannot be exchanged or returned after purchase.
3. Customers are advised to review all details carefully before confirming payment.
4. In case of duplicate payment, customers may contact support for verification and processing.

2. Refund Policy

1. Refunds will only be applicable if an event is canceled, rescheduled, or if transportation services are canceled by the provider.
2. If an event is postponed, tickets may remain valid for the new date unless otherwise announced.
3. Refund requests must be submitted within the announced refund period.
4. Processing time for approved refunds may take 7 to 14 working days.
5. Service charges and payment gateway fees may be non-refundable.

3. Privacy Policy

1. Ticketo respects customer privacy and protects personal information.
2. Information such as name, phone number, email address, and payment details may be collected for booking purposes.
3. Customer data will not be sold or shared with third parties without consent, except where required by law or for booking services.
4. Ticketo uses secure systems to protect customer data.
5. Customers are responsible for keeping their account login details confidential.

4. Payment Policy

1. Full payment must be made before ticket confirmation.
2. Ticketo accepts approved payment methods only.
3. Failed transactions may result in unconfirmed bookings.
4. Prices may change without prior notice depending on organizer or provider rates.

5. Customer Support Policy

1. Ticketo customer support is available during official business hours.
2. Customers may contact support for booking assistance, complaints, or refund requests.
3. Response times may vary depending on request volume.

6. Liability Policy

1. Ticketo acts as a ticketing platform and is not liable for personal injury, loss, or damages occurring at events or during travel.
2. Customers attend events or use transportation services at their own risk.

7. Policy Updates

1. Ticketo reserves the right to update or modify these policies at any time without prior notice.
2. Updated policies will be effective once published on official company platforms.

Regards Ticketo.Pakistan